I Never Received My Order

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    Robin Montgomery

    Good morning -

    I am following up on my missing package. As stated before I have contacted my community office to see if the package was delivered to them, it was not. I requested they let me know if any neighbors turned one in to them, no one has.

    Please let me know what you are doing on your end to resolve this situation. I am now out my money, product, and delayed on project with no resolution in sight. I feel that there is a lack in urgency on your end to get this matter resolved.

    For you this is just another order, to me it is a bathroom renovation on hold. Please let me know what your plans are to resolve this issue.

    Thank you.

    Robin -

    I have been emailing through support however I am not getting a response.

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